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General Information

Shipping

Kalai La'au, LLCc ships using USPS Flat Rate Priority mail for $9.00, which includes tracking and $50 insurance. International shipping charges extra.

Product is shipped within 3-5 business days after order is received.

Kalai La'au, LLC is NOT responsible for lost or stolen packages, packages sent to the incorrect address, or any damages or loss occurred during shipping.

Return/Exchange Policy

If you are not satisfied with your jewelry purchase, you may return your unworn jewelry for return or exchange. No refunds will be given. Please contact us within 10 calendar days of receiving your order for a return/exchange request. Any return/exchange after 10 days will not be honored. 

Jewelry must be returned in the same condition you received without any wear or damages and in its original packaging.

Kalai La'au, LLC is NOT responsible for lost or stolen packages, packages sent to the incorrect address, or any damages or loss occurred during shipping.

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